Terms of service

These Terms & Conditions govern the use of the Icon County website and the
purchase of our products. By accessing our site or placing an order, you agree to
these terms. Icon County (“we”, “our”, “us”) is an Australian family run business based
in Melbourne, VIC.

2. Use of Our Website

• You agree to use the website for lawful purposes only.
• You must not attempt to interfere with the website’s security, functionality, or
  data.
• All content on the site, including text, images, and branding, is owned by
  Icon County and may not be copied without permission.

3. Product Information

• We aim to provide accurate descriptions, images, and specifications for all
  products.
• Colours, sizing, and materials may vary slightly due to manufacturing
  processes or screen displays.
• Icon County reserves the right to update product details at any time.

4. Orders & Payments

• Orders are confirmed once payment has been successfully processed.
• We accept major payment methods through secure, PCI compliant gateways.
• Icon County may cancel an order if a product is unavailable, if payment cannot
  be verified, or if fraudulent activity is suspected.
• If an order is cancelled, customers will be notified and refunded promptly.

5. Pricing

• All prices are listed in Australian dollars (AUD).
• Prices may change without notice.
• Shipping costs are calculated at checkout and added to the total order
  amount.

6. Shipping

• Shipping times and processes are outlined in our Shipping Policy.
• Once an order has been dispatched, responsibility for delivery transfers to the
  carrier.
• Customers are responsible for providing accurate shipping information.

7. Returns & Refunds

• Our Returns Policy outlines eligibility, timeframes, and processes for returns,
  exchanges, and refunds.
• Change of mind returns may be accepted at our discretion and may require the
  customer to cover return postage.
• Refunds are issued once returned items have been inspected and approved.

8. Warranty

• Icon County products are covered by consumer guarantees under Australian
  Consumer Law.
• If a product is faulty, damaged, or not as described, customers are entitled to
  a repair, replacement, or refund depending on the circumstances.
• Normal wear and tear, misuse, or damage caused by improper handling is not
  covered.

9. Limitation of Liability

• Icon County is not liable for any indirect, incidental, or consequential damages
  arising from the use of our products or website.
• Our liability is limited to the maximum extent permitted by Australian law.

10. Privacy

• Personal information is handled in accordance with our Privacy Policy.
• By using our website, you consent to the collection and use of your
  information as described in that policy.

11. Third Party Services

• Our website may contain links to thirdparty sites or services.
• Icon County is not responsible for the content, privacy practices, or actions of
  third party providers.

12. Intellectual Property

• All trademarks, logos, product names, and website content belong to
  Icon County.
• No part of the website may be reproduced without written permission.

13. Changes to Terms

• Icon County may update these Terms & Conditions at any time.
• Continued use of the website after changes are posted constitutes
  acceptance of the updated terms.

14. Governing Law

These Terms & Conditions are governed by the laws of Victoria, Australia. Any
disputes will be handled in Victorian courts or tribunals.

15. Contact Information
For questions about these Terms & Conditions, contact: info@iconcounty.com.au